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SECURITY

Dotstoys.com and Online Security

A message from Robin Lehnert, president of Dotstoys.com:

If you’re a first-time visitor to Dotstoys.com, you may have questions or concerns regarding buying online. I know I did when I made my first Internet purchase. I wondered if the transaction was safe. I wondered if my credit card number would be protected.

I admit it. I had reservations about buying online, this even though I had extensively researched online security procedures. But one day I took a deep breath, pressed the “purchase” button and presto, I purchased a novel from a well-known online book site.

Since then, my family and I have purchased more books, clothing, camping equipment and computer gear… and even toys.

Today we routinely take advantage of the convenience, selection and prices available on the Web. And here’s why.

How your transaction is protected...

At Dotstoys.com., protecting the information you share with us is absolutely essential – for your protection as well as ours. So in order to ensure that your private information remains safe, we use Secure Socket Layer (SSL is the familiar acronym) technology. When giving your credit card number, SSL encrypts all personal information, including your credit card number, your name and your address. Once encrypted, only Dotstoys.com is allowed to decode your information.

100% secure shopping

We guarantee that shopping on Dotstoys.com is 100% safe.

You never have to worry about the safety of your credit card information when shopping on Dotstoys.com. Why? Because if unauthorized or fraudulent charges are ever made, you don’t have to pay for them…period.

You see, under U.S. federal law, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable, Dotstoys.com will pay the entire amount for you, up to the entire $50.00, as long as:

1. You have notified your credit card company in accordance with their reporting procedures
2. The unauthorized use of your credit card resulted from no cause of your own
3. The loss resulted from purchases made at Dotstoys.com while using our secure server.

The difference between a secure site and a not-so-secure site

So, you’ve accessed the Dotstoys.com site. “How,” you may wonder, “do I know the site is secure?”

Once you find an item you wish to purchase on our Web site, you’ll click on the shopping basket. Once you do this, you’re in the “secure” area of our Web site, You can tell by taking a look at the bottom left corner or bottom right corner of your browser. Depending on the type of browser you use, you’ll see an icon that looks like an unbroken key or a closed padlock. Once you spot the key or the padlock, you’ll know the SSL (Secure Sockets Layer mentioned above) is active and that your information is secure.

Another indicator of a secure connection is the URL line at the top of your browser. When accessing a secure server, the first characters in a site’s address will change from ‘http’ to https.’

Privacy Policy

Your privacy is protected and respected

At Dot’s Toys, protecting the privacy of our customers is paramount. That’s why we hope you’ll take a few moments to read the privacy policy we’ve instituted. The policy describes what information we collect from you and how we use it. By using our Web site, or purchasing products from us, you agree to be bound by this policy.

The information we collect and how we use it

When you visit our Web site, Dot’s Toys collects your IP address. We use the IP address to help diagnose problems with our server, to administer our Web site, and to improve our products, services and procedures. Your IP address is also used to gather broad demographic information that does not personally identify you.

When you decide to order from us, simple instructions will walk you through the process of setting up a Dot’s Toys account. At this point you will provide your email address and choose a password (this represents your ‘Account Information’).

Once you’ve selected one or more products, we will then ask for your name, your shipping address, phone number, billing address, credit card number, and the credit card’s expiration date (this is your ‘Order Information’). This information is necessary for us to process your order, to notify you of your order status, and to fulfill the order.

If you subscribe to the Dot’s Toys newsletter, we may use your Account Information and Order Information to occasionally notify you about important changes to our Web site, or to alert you to special offers or new toys you may find of interest. If you would prefer not to receive this information, just let us know. Simply visit the Your Accounts page to change your preferences. Remember, you always have the ability to change your preferences. (Note: If you should decide to change your preferences, please make sure you change your preferences for each account or email address you have registered with us.)

Your information and third parties

Our policy at Dot’s Toys is to never share personal information about our customers with other vendors. Disclosure of your information will be made only if it is necessary to:
1. Comply with the law or with legal process
2. Protect and defend our rights and property
3. Protect our customers or users from misuse or unauthorized use of the Dot’s Toys Web site.
4. Protect the personal safety or property of our customers or the public

We may provide aggregate statistics about our customers, sales, traffic patterns and related Web site information to our third parties. But these statistics will include no personally identifying information. In other words, we will not tell business partners that you bought a particular item, but we may tell them how many customers in certain demographic groups bought certain items.

Cookies

If you’ve surfed the Web, you’re probably already familiar with ‘cookies.’ If you’re unfamiliar with cookies, let us explain what they are and how they’re used. Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. Our cookies do not contain any personally identifying information, but they do enable us to furnish a shopping cart and to store your shipping and billing information between your visits to our site. If you’ve set your browser to reject cookies, you can still use our site, but will not be able to purchase items. So obviously, we would recommend that your browser accept cookies. Otherwise, the Dot’s Toys shopping experience will leave much to be desired.

How to contact us

We always welcome your questions and comments about privacy. Please send email to info@dotstoys.com. You can also contact us at the address below.

Dot’s Toys
c/o The Lehnert Group, Inc.
3422 W. Burgundy Court
Mequon, WI 53092

In the Milwaukee, WI area: 262-242-5077
Toll Free: 877-836-3832